Uber driver not showing up - Jan 14, 2017 · Turn Bluetooth off, turn Wi-fi off, close everything, open the Uber Driver app and try again. Close all your apps and power off your phone. Then boot back up and try again -- Uber Driver only. Sometimes your phone memory is too clogged up. If that fails, delete the Uber Driver app, re-download, reinstall, and try again with NO other apps ...

 
The FIFO system only works within the designated, geofenced area and drivers waiting elsewhere will not receive trip requests through the Uber driver app. Uber drivers completing pickups at Hartsfield-Jackson Airport are required by law to have a 2015 or newer vehicle and display both Uber trade dress (logo decal) and current ATL Airport …. God is within her she will not fail graduation cap

Uber supposedly put a stop to this sort of thing. By only charging/awarding the fee if the driver also made significant progress towards the pick up. In other words, the driver shouldn't get the fee if they accept and don't move. Not true you have to be within 3 minutes of the pickup location to be charged a fee.While Uber strives to make Instant Pay as reliable and instant as possible, some banks may still take 3-5 business days to process an Instant Pay cash-out. If a bank rejects a deposit or it fails in the Uber system for any technical reason, the deposit will be returned in-app for you to cash out whenever you’re ready. You can also wait until ...Uber Has Cut Back on Incentives and Promotions. If you’re wondering why your Uber driver promotions aren’t showing up in 2023, it may be because Uber has made significant changes to its incentive and promotion programs. This has left many drivers wondering why they are not receiving the same level of rewards and benefits as …Preferences not showing UberX. I only see Deliveries in my Preferences. Uber tells me that I should be getting X rides. Haven’t had anything but deliveries in 3 weeks. When I open the passenger app I should see a car over my location but I don’t. I have uninstalled, reinstalled, logged out, waited 15+ minutes and logged back in.Rideshare and delivery drivers in metro Atlanta are taking part in a nationwide strike on May Day as part of a push to demand higher wages and job protection. The protest, led by …Uber Eats has become a popular platform for people looking to earn extra income by delivering food to customers. What started as a side gig for many has now turned into a full-time...Step 1: Open Modification Settings. After booking your ride, open the Uber app. Tap the “Edit” button next to your displayed pickup location. Step 2: Change Your Location. Move the pin within the allowed gray circle to a new pickup location. Alternatively, type in a new address directly if you prefer not to use the pin.UberEATS delivers the best food right when you want it. Curated menu features dishes from the local spots you love. And the ones you’ve always wanted to try. This sub is NOT affiliated with Uber Eats in any official capacity!What does Uber's new fare-setting system mean for California riders? California Uber drivers have officially started to test setting their own UberX fares. This change comes after ...Dec 11, 2023 ... Subscribe. Uber Logging Drivers Out After 3 Ride Declines?! Show Me The Money Club. Not Getting Any Uber Ride Requests? TRY THIS! 99. Dislike.The app gives you walking instructions to the pickup for your ride. If your ride didn't arrive at your pickup, please share more details regarding the issue. Log in to get help. Uber. Trips provide a convenient ride for multiple riders. The app gives you walking instructions to the pickup for your ride.123 posts · Joined 2022. #10 · Mar 8, 2023. It's very simple. Hot spots with extra pay appear when there is an extra demand for drivers, in order to give incentive for more drivers to go into that area. No demand = no hot spots. And, yes, UE has been almost dead for a few months in my area, and it's getting slow in other areas too, and it's ...Uber has revolutionized the way people get around, providing a convenient and flexible option for transportation. If you’re considering becoming an Uber driver, there are certain r...2022 posts · Joined 2017. #19 · Sep 9, 2018 (Edited) What I've noticed in the new app is that if someone gives you a tip from the day before or earlier than that, it won't show up in your main screen. You have to go to your picture on the top right then earnings on the top left and that balance will be different from the balance on the main ...In select cities, you can find and ride electric bikes with Uber. Open the app to see if bikes are available in Seattle, then order from our popular restaurants to refuel after a day of exploring. If bikes are available in Seattle, remember to wear a helmet and follow traffic laws while riding. Uber does not tolerate the use of alcohol or drugs ...#1 · Nov 19, 2020 (Edited) Ordered an uber, got the message saying the driver was 3 minutes away. looked at the map on the app...showed the driver literally within about a 7 minute walking distance. Got ready, saw that it said the driver was now 2 minutes away. kept looking on the map in the app...driver never moved.You can also review it in-app by following the steps below: Tap the menu button (three lines) on the top left corner. Tap the “Earnings” icon. Tap “Earnings details.”. Scroll down to see the Quest Promotion line in your earnings breakdown. Your Quest Promotion payout should be reflected on your payment statement once the promotional ...1. Technical glitches or poor internet connection. Server errors and downtime can be responsible for a failed delivery. In this case, the restaurant may be experiencing difficulties dispatching your order to an Uber Eats driver. Aside from server problems, bugs and a poor internet connection may be responsible. 2.See how becoming a food driver on the Uber platform can help you meet your goals. Uber Eats offers food delivery driver alternatives in major cities across the US, including Austin, Boston, Chicago, Houston, Los Angeles, Miami, New York City, San Francisco, and Seattle—plus hundreds of other cities, large and small, around the country.The FIFO system only works within the designated, geofenced area and drivers waiting elsewhere will not receive trip requests through the Uber driver app. Uber drivers completing pickups at Hartsfield-Jackson Airport are required by law to have a 2015 or newer vehicle and display both Uber trade dress (logo decal) and current ATL Airport …See how becoming a food driver on the Uber platform can help you meet your goals. Uber Eats offers food delivery driver alternatives in major cities across the US, including Austin, Boston, Chicago, Houston, Los Angeles, Miami, New York City, San Francisco, and Seattle—plus hundreds of other cities, large and small, around the country.UberX not showing up in Driver Preferences... New driver here, haven't even done one trip. Super frustrated by the lack of guidance on the app so far, but my main problem is …Uber has revolutionized the transportation industry, providing a convenient and accessible option for people to get from point A to point B. With its popularity, many individuals a...Uber has revolutionized the way we think about transportation, providing a convenient and flexible option for both drivers and passengers. If you’re considering becoming an Uber dr...Schedule an Uber ride 30 minutes to 30 days in advance of when you’d like to be picked up by tapping the clock icon before you confirm your ride. How scheduled rides work. The scheduled rides feature allows you to select a time for a driver to come pick you up. The app will send a ride request for you before your selected pickup time.Aug 17, 2019 · 8601 posts · Joined 2018. #2 · Aug 17, 2019. Couldn't even bring up my list of trips this morning for over an hour. Just kept going directly to the "We're behind" message. Turned the app off for about 20 mins and it started working again. Wouldn't recommend this while you're working though. The strike is in response to driver claims that ridesharing companies exploit their workforce. Drivers for popular ridesharing services are reportedly gearing up to strike on Wedne...It’s a glitch certain parts of the map will cause it to happen in my area. I even know what exit ramp it will say my car can’t not do UberX. Go up one street restart app and is fine. Personally doing Uber eats is shit in Dallas Fort Worth, to …Uber has revolutionized the way we think about transportation, providing a convenient and flexible option for both drivers and passengers. If you’re considering becoming an Uber dr...You can also review it in-app by following the steps below: Tap the menu button (three lines) on the top left corner. Tap the “Earnings” icon. Tap “Earnings details.”. Scroll down to see the Quest Promotion line in your earnings breakdown. Your Quest Promotion payout should be reflected on your payment statement once the promotional ...Lyft Driver app. Lyft Rider app. Ride on web1. Open up your Uber Driver app. The icon is maroon with a white hexagon icon on it, with a square design cut out in the middle. 2. Open the Trip Planner from the map. Tap the list button with tiny checkmarks in the bottom right corner of the screen. 3. Tap the "Driving Preferences" icon from the Trip planner.Turn Bluetooth off, turn Wi-fi off, close everything, open the Uber Driver app and try again. Close all your apps and power off your phone. Then boot back up and try again -- Uber Driver only. Sometimes your phone memory is too clogged up. If that fails, delete the Uber Driver app, re-download, reinstall, and try again with NO other apps ...Your ride is confirmed once you receive your driver details. Uber Reserve is available in select cities. ³Wait time varies based on the vehicle option you select. ⁴You can cancel at no charge up to 60 minutes before your reservation pickup time. If you cancel less than 60 minutes before your reservation, you’ll be charged the fixed ...#1 · Nov 19, 2020 (Edited) Ordered an uber, got the message saying the driver was 3 minutes away. looked at the map on the app...showed the driver literally within about a 7 minute walking distance. Got ready, saw that it said the driver was now 2 minutes away. kept looking on the map in the app...driver never moved.The most common reasons a driver or delivery person might lose access to their account are an expired document or an issue with their background check. Drivers ...Check your device’s data or Wi-Fi connection. Restart your phone. Make sure you have the latest version of the app. If you’ve tried the solutions above and still aren’t getting requests, that area or time of day is likely experiencing low demand. Demand for trips can vary by location, time of day and even time of year.Nov 19, 2020 · #1 · Nov 19, 2020 (Edited) Ordered an uber, got the message saying the driver was 3 minutes away. looked at the map on the app...showed the driver literally within about a 7 minute walking distance. Got ready, saw that it said the driver was now 2 minutes away. kept looking on the map in the app...driver never moved. Uber Pet allows you to bring your pet on an Uber trip. Note: In accordance with Uber’s policies on service animals, service animals are permitted to accompany riders at all times without extra charge, regardless of whether it is a Pet Friendly Trip. Your federal and local laws may also require service animals to be accommodated without extra ... Uber. To address the issue with your pickup, let us know by selecting the date below and we'll get back to you! If you did not take the trip you requested and you were charged for the trip, please let us know by selecting the toggle below:205 posts · Joined 2016. #6 · Jan 17, 2017. Mine wasn't showing in app I went on the partner website and when I did the transfer I got an email. So the money did not show up instantly, the email said 3-4 days. Like.Probably would be better to use the Lyft schedule option instead, Drivers actually pick the schedule rides on the app in advance. With Uber, there is no schedule for anybody, so the app will just ping the nearest driver to come pick you up. If there are no drivers available, or if they are very far away, you won’t get a driver at all. 2. Reply. Here is what I have done so far... From their support email. . Close the Uber app and launch it again 2. If that doesn't work, please restart the phone. Uber Eats not showing up on Work Hub . any reason why I can't opt in for Uber Eats, I just have Uber Connect and Uber Pet Archived post. New comments cannot be posted and votes cannot be cast. ... This subreddit provides a place for Uber drivers to discuss their experiences and for riders to ask about what it's like to drive for Uber. This ...As far as why you're not getting picked up, making a new account is not going to help. In fact it's going to hurt. Uber now tells us how long the account has been active, and many …You can also call your local Uber Eats support phone line for help. If your order is NOT marked complete in the app, contact your delivery person by following these steps: Tap “Contact” in the map on the order tracking screen. Choose between a call or SMS text message. Log in to get help. Uber. My fare is not showing in the app. To view fares for your recent trips: Tap your daily fare total at the top of the main screen of the app. Tap “See daily summary.”. After you complete a trip, it may take up to 48 hours for the app to reflect the fare breakdown and map of your route. If you have a question about a cancelled trip that you ... Step 1: Open Modification Settings. After booking your ride, open the Uber app. Tap the “Edit” button next to your displayed pickup location. Step 2: Change Your Location. Move the pin within the allowed gray circle to a new pickup location. Alternatively, type in a new address directly if you prefer not to use the pin.Uber has revolutionized the way people get around, providing a convenient and flexible option for transportation. If you’re considering becoming an Uber driver, there are certain r...Run Speedtest. If the ping is high, 150+ms, I’d try resetting your network, cycle the phone on and off. If you do this a lot, make sure you have a AAA cell service, AT&T or Verizon. Last option, park at a McDonald’s or Starbucks and use WiFi. I have a 12ms ping with Verizon. Message. Call. Use the driver app to get help your way — 24 hours a day, 7 days a week. Here’s how. Looking for delivery info? Switch to delivery. Get started. Already have an account? Sign in. In this video, you’ll learn about: How to access the Help Center. How to use the Chat, Messaging, and Phone features. Visit the Help Center. An update might as well fix the issue of the earnings not showing up. 4. Clear the Cache and Data for the Uber Driver App. Clearing the cache and data for the app can solve some issues that cause earnings to not show up. These temporary files could interfere with the functionality of the driver app. 5.With Uber, there is no schedule for anybody, so the app will just ping the nearest driver to come pick you up. If there are no drivers available, or if they are very far away, you won’t get a driver at all.Just signed up for Uber to do Eats... My account became active today, but the driving preferences (Deliveries, UberX/UberXL) are not showing up. I have contact uber support twice and they sent me a email telling me to do the “5 R’s “: *restart app *retry log back in *restart phone *reset network *re-install. which I did and it still didn ... When you complete a trip, it should immediately appear on the Earnings tab of your app. You’ll be able to see every trip completed in the current week. Each week begins on Monday at 4:00 am local time and ends at 4:00 am the following Monday. If a trip was completed before 4:00 am on a Monday, it may appear in the previous week’s earnings ... So lets say a passenger1 request a ride at 11:00, and the driver assigned waits 10 minutes then cancels (not at the pickup, just didn't want it), you drive into the area dropping off a passenger2 that requested at 11:05, and only went 3 minutes. You would get the request for the 11:00, and when it is entered in the list, it comes up at 11:00 ...In the Trip Planner section of the Driver app, navigate to Driving Preferences, and next to Area Preferences, toggle the feature on. Choose your preferred area (s) by selecting them on the map. Selecting multiple areas increases your likelihood of getting more trip requests. You will only receive trips where the pick-up and drop-off ...Home. My fare is not showing in the app. To view fares for your recent trips: Tap your daily fare total at the top of the main screen of the app. Tap “See daily summary.” After you …The Uber app guides you to riders' destinations with built-in GPS mapping and navigation. If you experienced any issues with the app’s navigation or map that made this trip more challenging, please let us know. We value your feedback and will use it to continuously improve the driving experience. Log in to get help.Uber has revolutionized the way we travel, providing a convenient and efficient transportation service at our fingertips. However, there may be times when you need to speak directl...4825 posts · Joined 2016. #17 · Sep 15, 2017. U guys realize u can count yr trips in like 3 or 4 other ways without the Quest counter. The main earnings screen. Each day's screen. Touch the week's earnigs and it takes u to another screen with yr trjp count. They don't make it disappear to stop u from getting it.Feb 11, 2023 ... But if it just expires, I'm not exactly sure but I think it doesn't count against you. It's just a missed offer.123 posts · Joined 2022. #10 · Mar 8, 2023. It's very simple. Hot spots with extra pay appear when there is an extra demand for drivers, in order to give incentive for more drivers to go into that area. No demand = no hot spots. And, yes, UE has been almost dead for a few months in my area, and it's getting slow in other areas too, and it's ...Nov 19, 2020 · #1 · Nov 19, 2020 (Edited) Ordered an uber, got the message saying the driver was 3 minutes away. looked at the map on the app...showed the driver literally within about a 7 minute walking distance. Got ready, saw that it said the driver was now 2 minutes away. kept looking on the map in the app...driver never moved. Actually this happens sometimes whenever you get in an area with more delivery options than rides, Uber will then prioritize your options. You either have to leave that zone via the freeway. Or to avoid that, next time before you even get into such an area, remove delivery and stay on rides only. Hope this helps.Schedule an Uber ride 30 minutes to 30 days in advance of when you’d like to be picked up by tapping the clock icon before you confirm your ride. How scheduled rides work. The scheduled rides feature allows you to select a time for a driver to come pick you up. The app will send a ride request for you before your selected pickup time.May 31, 2020 · islanddriver said: reset your phone. something on your phone is blocking uber. then reinstall all your apps starting with uber .to see if it works. Yeahhhhhh. That didn't work. T. Tony73. 1038 posts · Joined 2016. #8 · May 31, 2020. Heard of similar problem in the past. To update your account information: Open the Driver app. Tap “Account”, and then tap “Edit account.” Select the detail you want to change and enter the updated information.In some cases, it may take up to 48 hours for a trip to display in your app. Additionally, trips with high fares may take more time to appear on your earnings ...123 posts · Joined 2022. #10 · Mar 8, 2023. It's very simple. Hot spots with extra pay appear when there is an extra demand for drivers, in order to give incentive for more drivers to go into that area. No demand = no hot spots. And, yes, UE has been almost dead for a few months in my area, and it's getting slow in other areas too, and it's ...Jan 14, 2017 · Turn Bluetooth off, turn Wi-fi off, close everything, open the Uber Driver app and try again. Close all your apps and power off your phone. Then boot back up and try again -- Uber Driver only. Sometimes your phone memory is too clogged up. If that fails, delete the Uber Driver app, re-download, reinstall, and try again with NO other apps ... Safety behind the wheel. Uber is dedicated to keeping people safe on the road. Our technology enables us to focus on driver safety before, during, and after every trip. Make money on your schedule driving with Uber. Learn more about the opportunity. Sign up to drive. Yep! It’s really easy to contact your driver before or after a trip, whether it’s about the details of the trip, the driver not showing up or a lost item. One thing to keep in mind, however, is that your driver’s response might not be instant. It’s not always possible for them to take calls or reply to text messages while on the job.Aug 17, 2019 · 8601 posts · Joined 2018. #2 · Aug 17, 2019. Couldn't even bring up my list of trips this morning for over an hour. Just kept going directly to the "We're behind" message. Turned the app off for about 20 mins and it started working again. Wouldn't recommend this while you're working though. Nov 14, 2021 ... ... appear daily. Surge zones What you earn Base fare + surge dollar amount How you earn The surge amount applies if you pick up a delivery from ...I would like to get a refund on the trip I didn't take. To address the issue with your pickup, let us know by selecting the date below and we'll get back to you! If you did not take the trip you requested and you were charged for the trip, please let us know by selecting the toggle below: Have questions about our refund policy?In some cases, it may take up to 48 hours for a trip to display in your app. Additionally, trips with high fares may take more time to appear on your earnings ...On the other hand, the new 2023 Uber with Car Seat service is supposed to be in Los Angeles but still isn’t showing up months after the announcement. So YMMV. ... But an Uber driver can still leave you on the curb if they see that you have a toddler without a car seat. Please do not plan to Uber with a toddler and no car seat.The Uber driver app is only showing deliveries and not UberX in preferences. To keep getting routed to a new support person every time. I called first and they told me it was a problem on their end it should be fixed in about 8 days or less. ... They say the issue is resolved but it's not. Uber X shows up then goes away and still hasn't come ...Jun 11, 2018 · 2022 posts · Joined 2017. #19 · Sep 9, 2018 (Edited) What I've noticed in the new app is that if someone gives you a tip from the day before or earlier than that, it won't show up in your main screen. You have to go to your picture on the top right then earnings on the top left and that balance will be different from the balance on the main ... Home. My fare is not showing in the app. To view fares for your recent trips: Tap your daily fare total at the top of the main screen of the app. Tap “See daily summary.” After you …For Android 11 and older. Swipe down from the top of your screen to open the quick settings. Press and hold “ Location ”. If the location is missing, tap on “ Edit ” or “ Settings ”. Move location to your quick settings. Tap on “ Advanced ” and select “ Google Location Accuracy ”. Turn on “ Improve location accuracy ”.The Uber driver app, your resource on the road. The Uber driver app is easy to use and provides you with information to help you make decisions and get ahead. We collaborated with drivers and delivery people around the world to build it. See for yourself. Get started. Already have an account?Run Speedtest. If the ping is high, 150+ms, I’d try resetting your network, cycle the phone on and off. If you do this a lot, make sure you have a AAA cell service, AT&T or Verizon. Last option, park at a McDonald’s or Starbucks and use WiFi. I have a 12ms ping with Verizon.Schedule an Uber ride 30 minutes to 30 days in advance of when you’d like to be picked up by tapping the clock icon before you confirm your ride. How scheduled rides work. The scheduled rides feature allows you to select a time for a driver to come pick you up. The app will send a ride request for you before your selected pickup time.Uber Eats not showing up on Work Hub . any reason why I can't opt in for Uber Eats, I just have Uber Connect and Uber Pet Archived post. New comments cannot be posted and votes cannot be cast. ... This subreddit provides a place for Uber drivers to discuss their experiences and for riders to ask about what it's like to drive for Uber. This ...Home. My fare is not showing in the app. To view fares for your recent trips: Tap your daily fare total at the top of the main screen of the app. Tap “See daily summary.” After you …

Same issue here in Miami trips not showing up . Reactions: bobper. Save Share. ... A forum dedicated to Uber drivers and enthusiasts. Come join the discussion about taxes, documents, visas, travel, car care, finances, banking, maintenance, reviews, accessories, classifieds, and more!. Nosh on naples bay happy hour

uber driver not showing up

Riders and drivers alike may occasionally encounter issues with the Uber app. From login troubles to unexpected charges, these complications can cause frustration for users. In this article, solutions to common problems faced by Uber app users will be discussed, tackling issues and ensuring a smoother experience for everyone.Uber Driver App Not Working: How to Fix Uber Driver App Not WorkingIn this video, I'll show you How to Fix Uber Driver App Not Working. This is the easiest a...You can tap the menu icon in the top left, then Account, App Settings, and Follow My Ride. Or you can tap the blue shield on your map to open the Safety Toolkit ...One day, the Uber pass disappeared from the Uber application. Since, I have never been able to re-subscribe to any pass. What I've tried: Contact support many times (no success) Logout / Login. Uninstall / Reinstall. Checked for the option on iPhone & Google Chrome on windows & Linux. The pass is simply not showing.Waited 10 minutes, the driver never showed up and their car on the app froze. Afterwards, she received a message marking her order as complete, however the order is completely gone from the "past orders" tab, as a result it is impossible to report it or get a refund. After a short time, another pop-up asked her to rate the order she never ...Uber, the popular ride-sharing platform, has revolutionized the way people get around in cities all over the world. With just a few taps on their smartphones, users can request a r...Wolfehowl. I noticed that two trips I made a couple of hours ago have not posted, but, again, having to pay for the phone itself ($100 hardware fee), $10/week service fee, 20% pay cut, and finding out through the rider app that there are nearly 100 drivers within a 20 mile radius of Uptown Charlotte, NC (a market that cannot in any way handle ...To ensure a smooth, uninterrupted ride, you can tip drivers up to 30 days after your trip at a time when it’s convenient for you. Zero service fees Tips go directly to drivers; Uber doesn’t charge service fees on tips.In select cities, you can find and ride electric bikes with Uber. Open the app to see if bikes are available in Seattle, then order from our popular restaurants to refuel after a day of exploring. If bikes are available in Seattle, remember to wear a helmet and follow traffic laws while riding. Uber does not tolerate the use of alcohol or drugs ...To ensure a smooth, uninterrupted ride, you can tip drivers up to 30 days after your trip at a time when it’s convenient for you. Zero service fees Tips go directly to drivers; Uber doesn’t charge service fees on tips.Apr 19, 2017 · JimKE. 11658 posts · Joined 2016. #13 · Apr 19, 2017. You are the consumer -- don't worry about why. If the driver accepts and then sits and waits -- wait 4 minutes and cancel. If Uber charges you a cancellation fee, protest it and tell them you watched the driver on the app and they were not moving toward you. Disk Management will likely detect that you have a new drive and prompt you to initialize it. You should pick GPT if this option appears, then click "OK." If it doesn't show up, you just need to initialize it manually. In Disk Management, scroll down through the list of disks in the bottom pane. These disks will be labeled "Disk 1" through ... If a trip was completed before 4:00 am on a Monday, it may appear in the previous week’s pay statement. In some cases, it may take up to 48 hours for a trip to display in your app. Additionally, trips with high fares may take more time to appear on your payment statement due to additional review. If you have located the trip, but the fare is ... Make sure you screenshot yours while they still show the original estimate. When you call customer support about it, they will usually say they'll review it. And that it could take a couple of hours, a full day or 3 days to do so.. These tips will usually show up eventually. The apps been a bit glitchy today. My fare is not showing in the app. To view fares for your recent trips: Tap your daily fare total at the top of the main screen of the app. Tap “See daily summary.”. After you complete a trip, it may take up to 48 hours for the app to reflect the fare breakdown and map of your route. If you have a question about a cancelled trip that you ... If you don’t have any, you may need to update your account settings. If you still can’t request a ride, fill out the form below and we’ll be in touch to help. Explore Uber help resources or contact us to resolve issues with our products and services including Uber Rides, Uber Eats, Uber for Business or driver issues.Feature Vignette: Revenue. Feature Vignette: Analytics. An Aventura woman shared a video showing the Uber driver who refused to give her a ride. Robbie Esper, …Under certain conditions, when a fare is especially high it will be flagged for manual review by Uber's team. Sometimes this may result in a longer waiting period for the fare to be cleared and paid out. Manual review is used for security purposes. Once the payment is cleared by the Uber team, it will be eligible for payment. If you do not see payment for this trip after one payment statement ....

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