To customize your captions from the Xfinity Stream portal follow the steps below: Please press the Xfinity button on your remote to launch the Xfinity Stream portal. Select the Settings icon on the far right. Select Accessibility Settings. Turn the Closed Captioning toggle to ON. Select Closed Captioning Options.In recent years, closed captioning has become an essential feature for many streaming platforms. One such platform is Peacock, a popular streaming service that offers a wide range ...The A, B, C, and D buttons are Shortcut Keys and are used to help quickly navigate menus or to complete a task. We have a user manual here: XR2 and XR5 Remote Control Buttons and Functions - Xfinity Support, that will explain the functionality of the different remotes and what the buttons do. I will also leave a description here of what these ...Apple has released new accessibility features for iPhone, Apple Watch and Mac, including a universal live captioning tool, improved visual and auditory detection modes and more. Ap...If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then ...Accessibility settings let change the look of the Closed Captioning text and turn Audio Description On or Off. Note: If you have Voice Guidance (text-to-speech) set up on your Smart TV, you can also turn it on with the Xfinity Stream app. Sign out. To sign out of the Xfinity Stream app, see the following steps for your TV: Stream app on Roku: This page has an error. You might just need to refresh it. Error in $A.getCallback() [Cannot read properties of null (reading 'success')] Callback failed: apex ... Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote. Select the option at the bottom of your screen, or select Other for a full list of options. Use the up and down arrow buttons on the remote to find your preferred audio or ...Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time for issues that require ...Look for the "Closed Captioning" or "Subtitles" option and select it. 4. Choose the "Off" or "Disable" option to turn off closed captioning. 5. Save your changes and exit the settings menu. 6. Return to Peacock and start watching your favorite content without closed captioning. Interesting Facts about Peacock: 1.Step 1: Navigate to the General Settings Menu. To find caption settings, you first need to enter your TV's General settings section. On the main settings screen, use the directional pad on your remote to highlight and select General. The options vary by model but typically include: Picture. Sound.Accessibility Settings lets you to turn on video description, voice guidance, enhanced text readability, manage Closed Captioning services and reset your secondary audio track to the default language (also available in Language and Audio settings). Comcast Labs (X1 only) lets you to test features currently under development for your X1 TV Box.Hello LisaStapleton1, I will be happy to help you solve this problem. To deactivate or activate the subtitles from the computer. Click Settings.Official Employee. •. 1.1K Messages. 4 months ago. Thank you for reaching out to us @user_8g0wna! We apologize for the inconvenience this has caused! We are aware of an issue causing the Stream App some LG and Samsung TVs to default closed captioning to always be on. We are working hard to get it fixed as soon as possible for impacted customers.Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on.This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - ever...To turn subtitles back off, just say “Closed Captions” or “Captions” into your Voice Remote again. CC Off is displayed mid-screen. Turn CC on while watching a ...Open the Netflix app on your smart TV. Select the three lines in the upper left corner of the screen to open the menu. Scroll down and select Account. Under Profile & Parental Controls, select your profile name. Select Preferences. Under Subtitles, Language, and Captioning, select Off for Closed Captions + SDH.We understand that some Comcast users are experiencing an issue with closed captioning appearing incorrectly or not all. This issue seems to be occurring with other Comcast channels as well. We are in touch with Comcast technicians and hope the issue will be resolved shortly. We apologize for the inconvenience.Closed Captions & Subtitles - BritBox. BritBox. Getting Started. Closed Captions & Subtitles.You will be able to filter by a range of options, including your Favorite Channels, specific genres, HD only, Closed Captioning availability or SAP. In Xfinity On Demand, select Watch XOD to tune your TV to the On Demand program information screen. Note: You will need your Comcast remote to complete the purchase/watch for play. X1 Customersrmswenson747. the answer is the default settings on the firestick. under firestick settings, accessability, there is a closed caption option to always enable closed caption if available on the streaming content. turn this off. i use xfinity streaming on a firestick. close caption is defaulted to on. i would like closed caption to be defaulted ...When the sidebar menu appears on your screen, scroll down and select Closed Captions. To turn on closed captions, click an option under "Subtitles". To turn on audio descriptions, click an option under "Audio", and choose the audio language you want. On the Vizio Remote Control. Simply press the "CC" button.The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.Access the guide's Main Menu. Using the arrow keys, navigate to Setup and press OK/Select on the remote control. Navigate to Closed Captioning Setup using arrow keys and press OK/Select. (On some TV Boxes, this may be called Subtitle Setup instead. You may have to press the down arrow to navigate to the second menu screen to find this item.)Firstly, make sure that automatic closed captioning is turned off on your video hosting platform. This will ensure that your viewers are only seeing high-quality, manually created captions that they can toggle on and off as desired. When creating your own captions, make sure to offer options for different languages and assistive technology.To turn on closed captions on a Samsung smart TV, you need to access the menu via the remote control. From there, we use the Accessibility menu. Turn on your TV and press Menu on your Samsung ...Have you tried backing out of all apps, go to settings, go to device care, manage storage, select the infinity app, clear cache. Then go back into the Xfinity app and start a program. CC is defaulted to on, so pause the program and at the bottom of the screen arrow over to cc, turn it off. The rest of the programs started without cc on.Turn captions off and then back on again, then hit back. It'll fix itself. this happens whenever I turn on the closed captions from the player options, but upon exiting the options, it positions properly either on top or bottom, if it doesn't do that way to yours, unplug your device for about a minute or reinstall the YTV app. Allow 30 seconds for the subtitles to turn on. How do I turn off closed captions while using Peacock? While watching a program with closed captions enabled, pause it. Then, go up and to the right to select Subtitles & Audio (the text bubble icon) and select Off. Allow 30 seconds for the subtitles to turn off. Are there any accessibility features? Go to the Xfinity app (available to download for free from Apple App Store or Google Play). Sign in to your account using your Xfinity ID and password. Tap WiFi. Tap View WiFi equipment. Tap Advanced settings. From there, tap Xfinity WiFi hotspot network. Slide the toggle to the right to enable your public hotspot and to the left to disable it.Why hasn't xfinity taken care of the Closed Captioning problem on the Hallmark Channel? It's been days for us and months for some others.. We are paying a fortune for your services. If we don't pay our bills, you turn off our service, but we lose our captioning on a channel and we're being ignored. It IS NOT my TV.Go to On Demand and click on "HBO Max app is now on X1" Wait a while and when a movie or whatever shows up, click to the left of the screen. You will see a black vertical bar with settings at the bottom. Click on that and then on Closed Captions at the top of the screen. Now you'll get options for those captions: size, color, etc.Use left-arrow to pop up the notification screen, then choose settings. You can turn off notifications you don't want. 0. 0. Accepted Solution.On the web at FOX.com: Select a video to play. Select the Player Settings Widget icon on the lower right hand side of the video. Click on the White Circle to the right of Closed Captioning. The background behind the white circle will turn blue, indicating that closed captions have been enabled.However, we do not have audio description option in any of our programs. If you are talking about the captions, you can turn them off following these steps: On the web at FOX.com: Select a video to play. Select the Player Settings Widget icon on the lower right hand side of the video. Click on the White Circle to the right of Closed Captioning.3. Pair Your Remote for Voice Control. Use Voice Control to search for networks and shows, set DVR recordings, and get recommendations. A. Press and hold the Xfinity button. and Info. button until the status. LED changes from red to green.Comcast's RISE program offers Baltimore small businesses a lifeline with $5,000 grants, tech makeovers, and marketing resources. Comcast has announced a new wave of 100 comprehensi...Xfinity Stream App. Xfinity Community Forum. Xfinity AppsStep 1: Navigate to the General Settings Menu. To find caption settings, you first need to enter your TV's General settings section. On the main settings screen, use the directional pad on your remote to highlight and select General. The options vary by model but typically include: Picture. Sound.We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.00:00 Intro00:08 Turning closed captio...Plugged in the TV, turned it on, and did a fresh install of the Xfinity Stream app. I launched the app and logged in, still displaying closed captions even though the settings show them as off.-And yes, I did turn them on to see what would happen, and they displayed, then turned them off again, and it still displays closed captions.Closed captions on Chromecast. Closed. When I start a stream on my phone, I have an option under the gear icon to toggle on Closed Captions. When I select my Chromecast device and cast the stream, that option disappears and I don't see the captions on my casted device, and don't have a menu to toggle them on using my TV remote.Official Employee. •. 1.7K Messages. 2 years ago. Hey there, thanks for reaching out through Xfinity Forums regarding Closed Captions. I apologize you are having issues with the Closed Captioning on your favorite shows. We would be happy to help with troubleshooting! Have you tried restarting your cable box to see if that helps with the ...How to turn off closed caption on comcast remote. How to turn off/on closed captioning/subtitles on xfinity80b1 4e23 Captioning xfinity x1Spectrum remote cable. How to turn off closed captions on youtubeHow do i turn off the closed caption feature when i do not have the Charter cable remote tv control subtitles remotes receiver off boxes ...Apr 2, 2024 · Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on if you do not need them. The Xfinity app displays a "Door/window sensor offline" message. Restart the door/window sensor by removing its battery, waiting a few seconds, then reinserting the battery. If the message remains, replace the battery with a fresh battery. If you have recently moved your gateway to a new or different location or have recently moved a large ...1.3K Messages. Welcome to our community forum, @user_08ca1b! You've reached the perfect place to get help with any questions or concerns you have about your Xfinity service. Voice guidance is a life saver for some customers but it can definitely be a nuisance when you don't need it!Since we got a new box, the closed captioning will turn itself off when live tv/demand is paused for a few minutes or when we switch from live to demand and vice-versa. We've turned it on with the down arrow options and the settings options. Neither one keeps the CC on until we want it off. This hasn't happened before until approximately a … Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote. Select the option at the bottom of your screen, or select Other for a full list of options. Use the up and down arrow buttons on the remote to find your preferred audio or ... This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - ever...And as far as your suggestion to"play the same program on a smart phone/tablet and see if it has captions. the closed captions may be a 'side car' and not recognized by the x1 set top box" It works on our main cable box with voice control. Evidently that box has additional CC hardware or software to display the CC.Hello-I did as you suggested and no luck. What I have to do now is watch Peacock via the Xfinity controls on my tv/app section in order to see subtitles. If I try to watch via my Smart TV/app the subtitles still do not work. That is very unusual and Peacock has not been any assistance on the matter. 1 year ago.We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.Hello LisaStapleton1, I will be happy to help you solve this problem. To deactivate or activate the subtitles from the computer. Click Settings.We purchased a movie (Bombshell) a few months ago. I went to watch it on the stream app and all of the sudden video description started playing. I tried to turning it off and the menu for the movie says that video description is not avialable. I checked the accessibility settings for my xfinity account and video description is turned off.Xfinity Mobile. To connect directly to an agent in ASL, click the button below or call 1-800-XFINITY (1-800-934-6489) to be connected to an agent toll-free by videophone. ASL Support is available Monday through Friday, 8:00 a.m. to 10:00 p.m. Eastern Time (ET). During this time, our ASL Now customer service agents are here to support you and ...Since you recently canceled your Xfinity service, you'll see new service fees for unlimited talk and text on your Xfinity Mobile account. When the Xfinity Mobile primary account holder doesn't have Xfinity Internet, Voice or TV, there is a $25 monthly fee for each Xfinity Mobile line.To do so: Sign in to Netflix on your browser. Select a movie or show. At the bottom-right corner of the screen, hover your cursor over the captions icon. It looks like a little cartoon dialog box. Under Subtitles, select Off to turn closed captions off. To turn them on, select the language you would like.But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default). We know how to turn if OFF by navigating to the icon, but we don't want to have to do that every <darn> time. There's gotta be a way to set the Xfinity on FireTV CC default to OFF but we cannot find it.Xfinity Stream App. Xfinity Community Forum. Xfinity Appsrmswenson747. the answer is the default settings on the firestick. under firestick settings, accessability, there is a closed caption option to always enable closed caption if available on the streaming content. turn this off. i use xfinity streaming on a firestick. close caption is defaulted to on. i would like closed caption to be defaulted ...You can turn them off in the app. Click on the channel you're watching to expand the controls and you'll see the cc symbol in the upper right hand corner Or you can say "ok Google, turn off closed captioning" to your phone or Google home. Thats what I do anyway.Feb 10, 2023 ... We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.Click the CC icon or select the Setting ( gear icon) button. Select the Captions option. Choose a CC track from the list. Click on the Options to adjust how closed captions appear on your screen. As with the phone, just repeat the above to turn off closed captions if you no longer need them on the web.Learn more about the features available in the Tubi app and how to adjust player settings like captions and parental controls. Content . Learn more about the content available on Tubi and how to make suggestions for things you'd like to see on Tubi in the future. Share your thoughts with us ...The closed-captioning on the X1 box fails to consistently stay working even though it is physically showing as "ON" in the settings menu. The ONLY way I know of that will temporarily fix this problem is to go back into the settings menu and turn the closed-captioning back OFF and then turn the closed-captioning back ON.When you're done using Voice Guidance, simply tap the B key on your remote to open the Accessibility Settings screen again. Tap B again to reopen the On/Off menu. (You can also get here at any time just by holding down the voice control button and saying "Voice Guidance.") Press OK to turn Voice Guidance off. 0.Next, most of the buttons on the Comcast remote don't work when I go to XUMO; it seems that that Comcast should fix this. Finally it seems that if Samsung can provide closed captioning, Comcast should be able to as well, and not just give a cop-out excuse. I don't imagine Comcast wants to admit that their employees aren't as smart as Samsung's.Find out how to set closed captioning and audio description options on the Xfinity Stream portal. Xfinity For full functionality of this site it is necessary to enable JavaScript.When the video starts playing, if you are on a desktop, click the "CC" icon at the bottom of the video. This will turn on the captions. If you are on a mobile device, then at the top of the video, tap "CC" to enable closed captions. To disable the captions, simply tap the "CC" icon again. And that's it.Use the down arrow on the remote to highlight Device Settings and press OK. Use the down arrow to highlight Power Preferences and press OK. Use the down arrow to select Power Saver. Press OK to turn the feature On or Off. Note: New X1 TV Box installations default the Power Saver feature to On. Press Exit to finish.To enable closed captioning on devices running iOS 8 or newer, select the Settings icon on your home screen, then select General, then select Accessibility, then select Subtitles & Captioning under the Media heading. Switch Closed Captioning + SDH to On. For devices running iOS 7 or older select the Settings icon on your home screen, then ...Xfinity Community. Can't find what you're looking for? Ask a question. Xfinity Community Forum. Search. Official. Accepted. Unanswered. Advanced Filters. Search Results (106) Relevance. U. Closed. Closed Capition. When watching the Xfinity (Beta) streaming app. The closed captioning is delayed. The words appear on the screen way after something ...When the sidebar menu appears on your screen, scroll down and select Closed Captions. To turn on closed captions, click an option under "Subtitles". To turn on audio descriptions, click an option under "Audio", and choose the audio language you want. On the Vizio Remote Control. Simply press the "CC" button.How do I get closed captioning on Peacock.? I cannot seem to find anyplace to select it on Peacock. It is on automaticcally on all other Comcast broadcasts/channels as well as on Netflick and o...Closed Captions & Subtitles - BritBox. BritBox. Getting Started. Closed Captions & Subtitles.CC, similar to subtitles, is a text transcript of the audio portion of a program as it occurs (either verbatim or in edited form) that appears on your TV and within the Xfinity Stream app and Xfinity Stream portal. Originally designed for people who are deaf, hard of hearing, or have a hearing disability, CC is useful any time the program ...3 Messages. 2 months ago. Closed Caption delaying and not keeping up with what’s being said. Mostly on MeTV, but on many other channels. I’ve done everything that’s been suggested, restarted system many times. Made sure correct CC are turned on everywhere across cable and streams apps. Makes me so mad that I’m paying for cable, …Method 1: Using the Amazon Prime App. Open the Amazon Prime app on your smartphone or tablet. Choose the desired movie or TV show you want to watch. Start playing the content by tapping on it. Tap on the screen to reveal the playback controls. Locate the "CC" or closed captioning icon among the controls. Tap on the "CC" icon to disable ...Dec 29, 2020 · Go to On Demand and click on "HBO Max app is now on X1" Wait a while and when a movie or whatever shows up, click to the left of the screen. You will see a black vertical bar with settings at the bottom. Click on that and then on Closed Captions at the top of the screen. Now you'll get options for those captions: size, color, etc. Fire TV and Fire Tablet. Open Settings (gear icon) in the Amazon Fire system. Go to Accessibility, then select Closed Caption. Caption appearance settings for text, text background, and window background are available. Microsoft Xbox. Open Settings in the Xbox system. Go to Ease of Access, then select Captioning.Closed Captioning/Audio Description At Gray, our journalists report, write, edit and produce the news content that informs the communities we serve. Click here to learn more about our approach to ...Step 3. Press the right arrow key to display the track language options. The available options are "English" and "Spanish." English is the primary language for audio tracks, but "Spanish" is default for all SAP audio tracks. Highlight "English," and then press "OK/SEL" to disable the SAP audio.Jul 5, 2018 · 1 Click the Xfinity button. Highlight Settings (the gear icon) and press "OK". 2 Highlight"Accessibility Settings" and hit "OK" button. 3 Highlight Closed Captioning. Press "OK" to toggle the feature to "On" or "Off". 4 Choose "Exit" if everything is done. You should change the channel and trigger the changes. Scroll to the Language section by using the arrow buttons. Use the arrow buttons again to scroll to Closed Captioning and press the right arrow button. Use the right arrow button to highlight On. Press the Select button. Finish the setting up by pressing the Exit button.
This just started today 11-29-2023. Prior to today this has never happened. Today, I turned on one of the LG TVs I have and launched the Stream app. I selected a channel and started watching - ever.... Miami dadeclerk.com
3 years ago. Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow.Thank you so much for reaching out. I completely understand your concerns with the tv not being able to turn the closed captions off. I'll be delighted to assist with this issue. To turn captions off you can try the following: 1. From the Home screen, use the directional pad on the TV Remote and select Settings (All Settings).We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.00:00 Intro00:08 Turning closed captio...Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote. Select the option at the bottom of your screen, or select Other for a full list of options. Use the up and down arrow buttons on the remote to find your preferred audio or ...We have been watching a particular show on Acorn, which we subscribe to. We are both hard of hearing so we turn captions on before watching. Sometimes during the middle of the show, the captions just disappear even though when I check the settings, captions are still on. it is very frustrating to lost captions for the last part of the show.2. username=cusadmin, password=highspeed. 3. click on connections, then wifi, then click on the public 2.4 and 5 edit button, then disable the ssid and broadcasting. 4. click save settings, reboot the CDG and you should not see anymore xfinitywifi network connection.Launch the Xfinity Stream app. Tune to and begin playing a program. Press the up-arrow button on your TV remote. Navigate to the "CC" icon, located at the bottom right of the screen. Press "Enter", "OK" or the center button on your TV remote. Please note that these steps will keep Closed Captioning off only until the app is closed ...And as far as your suggestion to"play the same program on a smart phone/tablet and see if it has captions. the closed captions may be a 'side car' and not recognized by the x1 set top box" It works on our main cable box with voice control. Evidently that box has additional CC hardware or software to display the CC.Closed Captions are not appearing even though CC is toggled ‘On’. If the CC button is enabled and toggled ‘On’, then captions should be appearing. In the event that they do not appear: Make sure captions are not disabled in the operating system settings for your device. Close the Pluto TV app and try again.Fast video to help turn on and off closed captioning on an X1 ComcastXfinity Cable boxMiss traveling? We get you. Fortunately, there are ways of transporting yourself to a different country that don’t require getting onto a crammed 10-hour flight — or paying for it....To use subtitles, captions, or choose audio language: Open Netflix and start playing a TV show or movie. Take the action listed for your device: Press the up or down arrow on the remote. Hold down the center button on the Apple TV remote. Swipe up or press the up arrow on your Apple TV remote. 4.Support. Orders, apps & equipment. Manage DIRECTV closed captioning. Learn how to manage closed captioning so you can read subtitles with ease—and get help if you have any issues.At a Comcast Service Center, you can pay your bill, manage your account, or subscribe to additional services. ...To turn the subtitles or closed captioning on or off on your Peacock iPhone app, make sure to follow the steps below: Open the Peacock app and click on a show or movie to watch it. Using your finger, gently pull up to see the playback options at the bottom. Click on the icon named “text bubble,” which is, in this case, the subtitles button..
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